Thank you for your interest in The Real Leather Company.
We are continuing to ship orders as they are placed. Most orders will still arrive on time as usual, however due to some US postal service delays outside of our control, some orders may be delayed and tracking may be slower to update.
If your order is delayed, we ask for your patience and understanding during this time.
Before sending us a message, we would ask that you first check out our FAQ guide. We do our best to provide answers to common questions on this page.
1. Want to track your order? Enter your tracking number from your order confirmation email here.
2. Got shipping questions? Check out our shipping policy.
3. Questions about returns? Check out our refund policy.
We aim to reply to all enquiries within 3 business days, however please note that during this time we are experiencing a higher volume of enquiries than normal.
Please be assured that we are doing everything we can to get your query to you as soon as possible. If your query is around postal service shipping times on delayed orders, we please ask for your patience during this time.
Please note our customer service team will be unavailable to respond to your inquiry during these days over the 2021 holiday period:
- December 24 2021
- December 25 2021
- December 26 2021
- 1 Jan 2022
We will respond to your inquiry once we return. Thanks!